Support for staffing requests and job inquiries

Support starts by identifying whether the request is a facility coverage need, clinician job inquiry, or general follow-up question.

Find nurses near your facility

Enter a ZIP code and send the minimum details needed for coordinator-led follow-up.

Coordinator-led follow-up
Enter a ZIP code to route the request.

Do not submit patient names, PHI, medical record numbers, diagnosis details, SSNs, credential documents, payroll records, or billing details through this public form.

A clearer path for staffing requests

Each page keeps the first action simple while giving coordinators enough context for useful follow-up.

Best next step

Start with the coverage need

Use Find nurses to share the ZIP code, care setting, role, unit, timing, and the safest work contact for follow-up.

  • Role and unit
  • Shift timing
  • Facility requirements
Coordinator focus

Turn an open shift into a clear request

The follow-up conversation separates urgent coverage, scheduled gaps, recurring PRN patterns, and longer contract blocks.

  • Urgency
  • Care setting
  • Service-area fit
Information safety

Keep public notes non-sensitive

Public forms should explain the staffing need without patient details, private records, or credential document uploads.

  • No PHI
  • No SSNs
  • No credential uploads

What support can help route

A support request should include the minimum operational details needed for a coordinator to identify the right next action without exposing sensitive information.

  • Facility request status
  • Clinician job inquiry
  • Service-area question
  • Form issue
  • Consent question
  • General staffing question

What not to send through public support

Public support paths are not appropriate for patient information, credential documents, SSNs, payroll records, billing details, or other sensitive records.

  • No PHI
  • No SSNs
  • No credential files
  • No payroll records
  • No billing data
  • No patient names

What happens after you send a request

The form starts a coordinator-led follow-up conversation. Happy to Help Medical Staffing reviews the information you send, checks service-area fit, and follows up with practical next steps for the coverage request or local opportunity.

Coordinator review

A staffing coordinator reviews the role, setting, timing, service area, and facility requirements before follow-up.

Coverage fit

The conversation focuses on the care setting, urgency, required credentials, and whether the request fits the regional service area.

Practical next steps

You can expect follow-up about the coverage request, what information is still needed, and the safest way to share any additional details.

What details to include

The most useful request is specific enough for follow-up but avoids patient information, private records, and sensitive documents. Share only the details needed to understand the staffing need or job interest.

  • Facility or health system
  • Work contact information
  • ZIP code or service area
  • Role and unit
  • Shift timing
  • Non-sensitive coverage notes

How coordinator-led follow-up works

Facility coverage requests and clinician job inquiries are reviewed as separate conversations. That keeps facility requirements, local opportunity fit, credential status visibility, and consent-safe communication clear from the start.

  • Facility requests focus on role, unit, timing, care setting, and coverage need.
  • Clinician inquiries focus on license type, availability, commute, setting, and local fit.
  • Additional documentation should only be shared through an appropriate follow-up process.

How we protect sensitive information

Do not submit patient names, PHI, medical record numbers, diagnosis details, SSNs, credential documents, payroll records, or billing details through this public form.

If a coordinator needs additional documents or private details, they can explain the next step. Public forms, public email, and text messages should stay limited to non-sensitive staffing information.

Support questions

Can I ask about an existing request?

Yes, but keep the message limited to non-sensitive operational details.

Can I text Happy to Help?

SMS follow-up should only happen when explicit text consent is captured.

Can support accept patient information?

No. Patient details should never be submitted through public forms.